📃 Seller Terms and Conditions

These Seller Terms and Conditions govern the relationship between Mobitel Cash Private Limited and the sellers who register on our platform to list their products. By agreeing to these terms, sellers agree to comply with the following:

1. Registration and Account

  • To become a seller on mobitelcash.com, you must complete the Seller Registration process.
  • You must provide accurate and truthful information during registration.
  • It is your responsibility to keep your account details up to date and secure.

2. Product Listings

  • As a seller, you are responsible for ensuring that all products listed on the platform are legal, authentic, and conform to the platform’s quality standards.
  • You must provide clear and accurate product descriptions, prices, images, and availability.
  • Products that are counterfeit, illegal, or violate intellectual property rights will be removed, and your seller account may be suspended.

3. Pricing and Discounts

  • Sellers are free to set their prices, but we encourage competitive pricing to provide value to customers.
  • Any discounts or offers provided must comply with the platform’s policies and local laws.

4. Order Fulfillment

  • Sellers are responsible for fulfilling orders promptly.
  • All products should be shipped within 3–5 business days after receiving an order confirmation, unless otherwise agreed upon.
  • Sellers must provide accurate shipping details and track orders to ensure timely delivery.

5. Returns and Refunds

  • Sellers are responsible for handling returns and refunds according to the Returns and Refund Policy of Mobitel Cash.
  • If a customer returns a product, the seller is required to inspect the returned item and process the refund within the stipulated time frame.

6. Seller Commissions

  • Mobitel Cash Private Limited charges a commission fee for each sale made on the platform.
  • The commission rates and applicable fees will be clearly communicated to sellers during the registration process and may vary depending on product categories.

7. Payment Terms

  • Payments will be processed as per the Seller Payment Policy.
  • You will receive your payment on a weekly basis, minus any applicable fees and commissions.
  • You must ensure your payment details are correct to avoid delays.

8. Intellectual Property

  • As a seller, you retain ownership of your products and intellectual property.
  • You grant Mobitel Cash Private Limited the right to use your product images, descriptions, and branding for promotional purposes on the platform.

9. Seller Obligations

  • Sellers must maintain excellent customer service and ensure that products are of high quality.
  • Sellers must respond to customer inquiries promptly and professionally.
  • Sellers should resolve any customer disputes amicably.

10. Suspension and Termination

  • Mobitel Cash reserves the right to suspend or terminate your seller account if you violate these terms or engage in fraudulent activities.
  • Sellers can terminate their account by providing a written request.

11. Governing Law

  • These terms are governed by the laws of India, and any disputes will be resolved in the courts of Delhi.

12. Contact Information
If you have any questions or need support, please contact us:
Company Name: Mobitel Cash Private Limited
Website: mobitelcash.com
Address: Plot No. 26, Basement, Sector 20, Dwarka, Near Marble Market, Amberhai, South West Delhi, India, 110075
Email: mobitalcash0.0@gmail.com | info@mobitelcash.com
Phone: +91 96430 97672