Shipping Policy
📃 Shipping Policy
At Mobitel Cash Private Limited, we strive to ensure that your shopping experience is smooth and that your orders are delivered quickly and safely. This policy outlines the details of how we process and ship your orders.
1. Shipping Locations
We currently offer shipping to all locations within India. Unfortunately, we do not ship internationally at this time.
2. Processing Time
- Orders are processed and dispatched within 2–4 business days of receiving your order.
- Orders placed on weekends or holidays will be processed the next business day.
3. Shipping Methods
We offer various shipping methods, including standard and express delivery options. The available methods and estimated delivery times will be shown at checkout.
4. Shipping Charges
Shipping charges vary depending on the order size, weight, and delivery location.
- Free shipping may be available for orders over a certain amount, which will be specified on the website.
- Shipping charges will be displayed during the checkout process.
5. Delivery Time
- Standard Shipping typically takes 5–7 business days from the dispatch date.
- Express Shipping typically takes 2–4 business days.
- Delivery times may vary based on your location and the shipping method chosen.
6. Order Tracking
Once your order has been shipped, we will provide you with a tracking number so you can follow your package’s journey. You can track your order directly through the courier’s website.
7. Address Accuracy
It is important that you provide accurate shipping information during checkout. Mobitel Cash is not responsible for delays or issues resulting from incorrect or incomplete address details.
8. Delays and Issues
- While we strive to ensure timely delivery, delays can occasionally occur due to unforeseen circumstances such as weather, strikes, or courier delays.
- If there is any issue with your order (e.g., delay, damaged item), please contact our customer support team, and we will resolve it as quickly as possible.
9. Lost or Damaged Items
- If your item is lost or damaged in transit, please contact us immediately. We will work with the courier to resolve the issue and provide a replacement or refund if applicable.
10. Contact Information
If you have any questions regarding our shipping process or your order, feel free to reach out to us:
Company Name: Mobitel Cash Private Limited
Website: mobitelcash.com
Address: Plot No. 26, Basement, Sector 20, Dwarka, Near Marble Market, Amberhai, South West Delhi, India, 110075
Email: mobitalcash0.0@gmail.com | info@mobitelcash.com
Phone: +91 96430 97672